Cancellation Statement

Ocean & Land Tours:

You can change the date or cancel your tour if you do so at least 4 days prior to your activity date. There will be a $10 processing fee for date changes or cancellation of each tour changed. Within 4 days of departure there are no refunds unless  authorized by the Activity Provider and are subject to a 20% cancellation fee by Catalina Tours.  If a specific activity must be canceled by the Activity Provider  because of weather conditions, equipment failure or other reasons, we will refund the amount of money for that activity less any credit card fees.  Any other tours you ordered will remain in effect.

Day Packages

You can change the date or cancel your package if you do so at least 4 days prior to your package departure date. There will be a $35 processing fee for date changes or cancellation.  Within 4 days of departure there are no refunds unless authorized by the Activity Provider and are subject to a 20% cancellation or change fee by Catalina Tours.  If a specific activity, within your package, must be canceled by the Activity Provider because of weather conditions, equipment failure or other reasons, we will refund the amount of money for that activity less any credit card fees. The balance of your package will remain in effect.

 Overnight Packages:

Please contact the hotel for their cancellation and date change policy on the room portion of your package.  Hotel room changes or cancellations are handled by each of our hotels.  The Activity and Cross Channel portion of your package, if arranged through Catalina Tours, is subject to a $50 cancellation or change fee per  package if cancelled more than 4 days before check in date. Within 4 days of check in date there are no refunds unless authorized by the Activity Providers and are subject to a 20% cancellation fee by Catalina Tours.

Credit Card Fees:

We do not refund monies that were deducted from your purchase price by financial institutions for using your credit card at time of purchase for any reason.